Welcome to VCH Counselling

Working with you where you are now

Welcome, and thank you for visiting VCH Counselling. My name is Victoria Heeley (she/her) and I am a counsellor providing both short- and long-term therapy to adult individuals in Bournemouth and Poole and online nationally to the UK.

Feel free to contact me below if you have any questions, or to arrange an initial appointment assessment.

Counselling and therapy in a safe, comfortable and private setting

Life brings many challenges and it is understandable that at times we might look for support in facing them. As a counsellor in Bournemouth and Poole, my role is to provide a safe and confidential space to help you work on whatever is bringing you to seek out support.

I work in a Humanistic Integrative way which means I support you in ways that work for you - everyone is different, and in the initial sessions I work to understand where you are and what you might need from counselling.

I offer a chance to reflect on the difficulties or problems you are experiencing in a safe and confidential environment, with someone from outside your day-to-day life. Together we can explore your situation in a way that leads to fresh perspectives – and perhaps a new understanding of yourself. Counselling isn’t about giving you solutions or advice, but empowering you to make your own changes.

I work with anyone aged 18 and over from all walks of life and backgrounds, coming to me with a diverse range of problems - from everyday life problems to mental health issues - and I am experienced in working with trauma especially in relation to sexual and/or domestic abuse. As a fully-qualified counsellor in Bournemouth and Poole, I am a member of the British Association of Counselling and Psychotherapy, and abide by their code of ethics.

Speak in Confidence

Counselling takes place in a safe space, where you can meet with someone who will listen with sensitivity and empathy - and without judgement. In the therapy space, thoughts and feelings can be expressed freely and in confidence.

A problem shared...

Counselling is a safe space just for you, where you can say whatever you need to in order to help you work through what is affecting you. Counselling gives us a set of tools we can use to help gain a better understanding of what’s causing these problems – and how you can move towards managing or resolving them.

Make healthier new choices

Working together, I can help you gain greater insight into the difficulties you are facing, help you understand why you act or react to them the way you do, recognise patterns in your life and see how you can start to make better, heathier choices moving forward.

What issues can counselling help with?

People come to me for help a wide range of issues. Here are a few of the more common difficulties that I can support through counselling:

University pressures



Leaving home


Living in a pandemic



Frontline workers

Relationship problems

Problems with confidence or self-esteem


Historic abuse



Everyday life issues


Post-traumatic stress

Grief, loss or bereavement

Work or retirement

Domestic Abuse

Family or school life


My location

I work from rented rooms at The Consulting Centre in Branksome, Poole (just opposite the Tesco) or online via Zoom from my private home office. I will confirm more details when we arrange our sessions.

Working online can be really beneficial as it can save time but you need to have a private space to work from and have a suitable device to use for


Fees & availability

Counselling sessions last 50 minutes, usually taking place on a weekly basis, and cost £50 per session.

I also provide a limited number of spaces for those on low-income, trainee counsellors or for students; contact me to enquire about availability.

Initial assessment appointments last around 30 minutes and are free if online/telephone.

Note that if you want to cancel a face to face appointment I require 48 hours’ notice (online appointments are 24 hours); otherwise you will still need to pay for any sessions missed. I accept payment by bank transfer. Payment is in advance to secure the room.

Get in touch

Feel free to contact me if you have any questions about how counselling works, or to arrange an initial assessment appointment. This enables us to discuss the reasons you are thinking of coming to counselling, whether it could be helpful for you and whether I am the right therapist to help.

All enquires are usually answered within 24 hours Monday - Friday, and all contact is strictly confidential and uses secure email services. Find out more by reading my Privacy Policy.

You can also contact me or leave a message on 07523650144.